Posts Tagged ‘Conference’

LGA Annual Conference, and thoughts on leadership

Monday, July 8th, 2019

I spent much of last week at the Local Government Association (LGA) Annual Conference in Bournemouth, which was a fascinating experience.  I was fortunate enough to be invited to a breakfast meeting with Matt Hancock MP, the Secretary of State for Health and Care, as well as sitting in the audience to listen to such luminaries as Mark Carney, the Governor of the Bank of England.  It’s a concentrated string of events, in which one usually finds that there is at least 2 things happening at once that one would like to attend.  The overall tone was surprisingly upbeat; local government is an island of relative stability in a turbulent political sea at the moment, and the attendees reflected that feeling.  Ministers were, given the impending change of Prime Minister, naturally guarded in making promises and commitments – they might not be in those jobs in less than a month –  but there was a general impression that local government is doing a good job. 

I also managed to speak to Odger Berndtson’s Emerging Leaders Programme during the week.  This is the major recruitment agency (head-hunters in the vernacular) and they run a scheme for particularly promising candidates whom they have identified for jobs across the private and public sectors.  As a result, I was asked to speak to a group of about 30 on leadership.  I have avoided doing many of these so far; because leadership is taught well in the military, and is something that is hugely important to them, many retired senior officers go into this field, without necessarily understanding the differences across sectors and organisations.  I chose to speak on building trust and confidence, but treating them as relationships rather than one-sided qualities.  There is a recurring theme about trust in leadership circles and forums such as LinkedIn, which is understandable, but the discussion feels, at times, one-sided.  My own view, formed mostly since my arrival in Staffordshire, is that trust, like so many human qualities, is a relationship; if you want to be trusted, you have to trust people.  The same goes for confidence; I want SCC to be a confident, outward-looking organisation, but to do so, I, along with all leaders, have to demonstrate confidence in our colleagues and their abilities.  It all comes back to the assumption that has served me well throughout my working life – we all got up this morning wanting to do a good job.  s

Capita’s Growth Conference, and the public/private sector

Monday, January 28th, 2019

I spoke at Capita’s Growth Conference on Monday in Manchester, which was a fascinating opportunity.  The company has gone through some turmoil in the past couple of years, along with most of the other outsourcing companies with whom local authorities and the wider public sector do business.  It matters to us in Staffordshire County Council because we have a Joint Venture with Capita in Entrust, delivering our education support services, along with some other capabilities.  We also have relationships with many other commercial partners, and they have been hit by the same issues.

Regular readers will remember my comments that we need a better narrative on our relationships with the private sector than the polarised pendulum swinging between “Public Good, Private Bad” and “Private Good, Public Bad”.  We are fortunate that we seem to have stopped the pendulum in Staffordshire at a point where we recognise that the public sector are better at some things and the private sector at others.  For instance, I would be amazed if any private sector company took on a complete children’s service, as the risks, both financially and reputationally, are almost unlimited.  On the other hand, where we only do things on a relatively small scale, such as our Waste to Energy plant at Four Ashes, it makes sense to engage a partner, such as Veolia, who focusses on this activity and does it many times across Europe – they can build expertise on a scale that we cannot. 

So it was good to listen to Jon Lewis and his team talk about the future direction of Capita, and it struck me that, under his leadership of just over a year, they have moved much more closely to the public sector in terms of social responsibility; I was struck by their Head of Sustainable Development talking about their values and standards – I wouldn’t have heard that 5 years ago.  At the same time, the best public sector organisations, and I would count SCC in that cohort, have become much capable commercially.  It means that the conversations that we are having are different, more informed and a meeting of like minds.  I would predict that the big outsourcing deals are a thing of the past, and we will be working with partners such as Capita on more distinct activities where they have the technical skills and scale that we do not.  It’s a new approach, and I, for one, regard it as a positive move.