Thoughts on the Senior Managers’ Conference

On the 29th January we had our first senior managers’ conference of the year at Keele University.  Everyone managed to make it there despite the best efforts of the weather and it was a really useful session.  John Henderson, who joins us as Chief Executive on the 5th May, was there, and it was great to hear from him.  One thing I picked up from his speech is his really strong focus on customers and their needs, which very much struck a chord with everyone at the conference.

The key focus of the event was how we work better in our localities, and it was encouraging that so many of our partners were also present to help with this conversation.  Localities is one of the areas we need to crack as it can be both good for delivery of outcomes and is essential to our financial future. Having said this, locality working is nothing new, we’re making real progress and we are already seeing examples of great practice. It was good to hear from Shelley Brough, Tony Bullock and Janene Cox about the work they are doing on specific projects.  Overall, a thought-provoking event which has helped to move forward our thinking on localities and help to shape our future plans

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