People First Digital Always, and the smart working survey

There has been some great progress made in recent months on smart working and specifically in the digital arena.  The initial feedback from the smart working questionnaire about which I wrote to everybody last week is very positive, and I would encourage those of you have not yet completed the survey to do so before the closing date this week.  Although it is always reassuring to hear that things are moving in the right direction, and that people feel that their views and aspirations are being addressed, the real value of this survey are the suggestions and ideas from those who are actually doing the job.  You will know far better than me what could be done to improve the way that we do things, and achieve better outcomes for the residents of Staffordshire.

Specifically, I am keen to use digital means to achieve the outcomes that we seek – prosperous, healthy and secure residents.  The overarching idea is that we enable ourselves to do the human aspects of our jobs more effectively by using technology.  It’s not about replacing people with technology, automating processes, or operating machines where one only sees the machine, but rather about using the technology to free us up to concentrate on the things that people do best, namely interact with other people.  We have been thinking about what this would look like in the Senior Leadership Team (SLT), and a suggestion for the strapline is “People First, Digital always”.  I quite like that, and I’d appreciate your views on this, and any other subject.

P.S.  As we enter into Summer Holiday season, can I take this opportunity to wish you, your families and your loved ones, a relaxing and enjoyable break when it comes.

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